Returns & problems

If something arrives damaged, wrong, or unusable, reply to your order confirmation email within 14 days with a photo. We'll replace it or refund you.

Opened items that work as described are not returnable — these ship from a seasonal warehouse, not a storefront stockroom.

We don't take returns of items that were used, washed, or missing parts unless they arrived that way.

Refunds go back to the original payment method through Shopify.